Before you contact our technical support, please have a look at our Online Knowledge Base. Chances are that by browsing through their entries, you will get an instant answer to your problem.
To get help from our support team, place a ticket with our Support Department. If you don't have an account on HelpDesk yet, the account will be automatically created and a confirmation email will arrive at your email address. You MUST confirm your account creation by clicking the link in the email.